Privacy Policy myjudi96 —
Our Commitment Protecting Your Information

Myjudi96 ("we", "our platform") is committed to protecting the privacy and data security of every member who uses our services. This Privacy Policy clearly outlines the types of data we collect, the purposes for collection, how we use it, and the measures we take to keep your information safe.

As an online casino platform serving users in Malaysia, we understand that your trust is the most valuable asset we hold. We do not take this responsibility lightly. Every decision regarding the handling of personal data is made with careful consideration, always prioritising the interests and security of our members.

This Privacy Policy applies to all information collected through the myjudi96.fun website, our mobile app, and any communication between you and our team — including email, live chat, and other customer support channels.

Myjudi96 collects various types of personal data to provide every member with a secure, fair, and personalised experience. The data collected is grouped into the following categories:

We only collect data that is strictly necessary to operate the platform safely and responsibly. No sensitive data such as health information or racial background is collected by myjudi96.

Your personal data is collected through various channels throughout your use of the myjudi96 platform. Here are the primary ways we obtain your information:

• Account Registration: When you register as a new myjudi96 member, you will be asked to provide basic information including your name, email, phone number, and date of birth.
• KYC Process: When you submit your first withdrawal request, we require identity verification documents to meet legal compliance requirements.
• Financial Transactions: Every time you make a deposit or withdrawal, our system records the transaction details for security and audit purposes.
• Gaming Activity: Data relating to gaming patterns, session duration, and betting history is collected automatically to ensure platform integrity and support responsible gaming programmes.
• Customer Support Interactions: When you contact our support team via live chat or email, the conversation is recorded for service improvement purposes.
• Cookies and Tracking Technologies: Our platform uses session cookies and analytics cookies to enhance user experience and login security.

Every piece of data we collect has a clear and legitimate purpose. myjudi96 uses your personal information for the following purposes:

• Account Management: Creating, verifying, and maintaining your account so you can access all platform features without interruption.
• Transaction Processing: Processing deposits and withdrawals accurately and securely using your preferred payment methods such as DuitNow, FPX, Touch 'n Go eWallet, GrabPay, and Boost.
• Legal Compliance: Meeting KYC, anti-money laundering (AML), and compliance requirements under applicable Malaysian financial laws.
• Platform Security: Detecting and preventing fraud, hacking, multiple account usage, and any suspicious or harmful activity.
• Customer Support: Providing relevant and personalized assistance when you contact our support team.
• Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and offering appropriate self-control tools.
• Platform Communications: Sending important notifications related to your account, transactions, promotions (with your consent), and system updates.
• Service Improvement: Analyzing usage patterns in aggregate to improve platform design, performance, and overall user experience.

Myjudi96 does not sell, does not rent, and does not trade your personal data to any third party for marketing or commercial purposes. Your data belongs to you, and we only share information in very limited and legally justified circumstances.

Situations in which data sharing may occur:

• Payment Service Providers: Information required to process transactions is shared with verified and regulated payment processors, including banks and e-wallet providers.
• Game Service Providers: Third-party game software providers operating games on our platform may receive minimal technical data required to run the games.
• Legal Compliance: If required by legitimate Malaysian authorities through a court order or official notice, we are obligated to disclose the requested information.
• Fraud Prevention: In cases involving suspected fraud or illegal activity, information may be shared with law enforcement authorities.
• Auditing Services: Verified independent auditors may access certain data for the purpose of game fairness verification and financial audits.

All third parties who receive your data are required to comply with strict data security standards and may only use that information for agreed purposes.

The security of your personal data is the highest priority of myjudi96. We invest seriously in the latest cybersecurity infrastructure to ensure your information is always protected from unauthorized access, data breaches, and cyber threats.

Key security measures we implement:

• 256-bit SSL Encryption: All data transmitted between your device and myjudi96 servers is encrypted using the latest TLS protocols, ensuring no information can be intercepted in transit.
• Encrypted Databases: Sensitive data stored in our databases, including financial information and KYC documents, is encrypted using AES-256 standards.
• Two-Factor Authentication (2FA): The 2FA feature is available to all members and is strongly recommended to add an extra layer of security to your account login.
• 24/7 Monitoring: Our security team continuously monitors the platform to detect and respond to any threats or suspicious activity.
• Internal Access Controls: Only authorised staff may access members' personal data, and every access is logged and audited on a regular basis.
• Regular Security Testing: The myjudi96 platform undergoes regular penetration testing and independent security audits.

The myjudi96 platform uses cookies and similar tracking technologies to enhance user experience, maintain login session security, and understand how members interact with our platform.

Types of cookies we use:

• Essential Cookies (Session): Required for core platform functions such as maintaining login status, betting cart, and security settings. These cookies cannot be disabled.
• Preference Cookies: Saving your language settings, display theme, and game preferences so you do not need to reconfigure them every time you login.
• Analytics Cookies: Helping us understand how the platform is used overall (not individually) for improvement purposes. This data is collected in aggregate form and cannot be personally identified.
• Security Cookies: Used to detect suspicious login attempts, prevent CSRF attacks, and keep your session secure throughout your gaming time.

You can manage or delete cookies through your web browser settings. However, disabling essential cookies may affect platform functionality and your gaming experience.

In accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold:

To exercise any of the above rights, please contact our data protection team via email [email protected]. We will respond to your request within 14 business days.

Myjudi96 retains your personal data for as long as your account remains active or as long as necessary to provide services to you. Once an account is closed, the retention period depends on the type of data:

• Financial & KYC Data: Retained for a minimum of 7 years after account closure in accordance with Malaysia's anti-money laundering legal requirements.
• Transaction History: Retained for 5 years for audit, dispute resolution, and tax compliance purposes.
• Support Communication Logs: Retained for 2 years for customer service reference and complaint resolution.
• Gaming Activity Data: Retained for 3 years for responsible gaming programme and regulatory compliance purposes.
• Technical Data (System Logs): Typically deleted after 12 months unless required for ongoing security investigations.

The myjudi96 platform may contain links to third-party websites or services, such as game providers or payment partners. This Privacy Policy applies solely to the myjudi96 platform.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to read the Privacy Policy of every website you visit, especially before providing any personal information to them.

The myjudi96 platform is exclusively for users aged 18 years and above. We do not intentionally collect or process personal data of individuals under the age of 18.

If you believe that someone under the age of 18 has registered an account on our platform, please contact our support team immediately. The account will be suspended and all related data will be deleted without delay once verification is completed.

Parents and guardians are encouraged to use parental control software on shared devices to prevent children from accessing online gambling platforms.

Myjudi96 reserves the right to update or modify this Privacy Policy at any time to reflect changes in legislation, industry practices, or our platform's operations.

When significant changes occur, we will notify you via:

• In-platform notification upon your next login
• Email sent to the address registered in your account
• Notice displayed on the website homepage

The "Updated" date at the top of this page will always reflect the latest version of the Privacy Policy. Continued use of the myjudi96 platform following any amendment constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the myjudi96 data protection team is ready to assist you.

We are committed to responding to all privacy-related inquiries within 3 business days. For official requests relating to data rights under the PDPA, our response time is a maximum of 14 business days.